Conference Day One: Wednesday, 25th February 2009
8.30 Registration And Coffee
9.00 Welcoming Remarks From The Chair
Erik Fenna
Chief Executive Officer
LIXI
9.10 Market Update Keynote Panel Discussion: Adapting To The Increased Cost Of Mortgage Lending And Uncertain Economic Climate
Dr John Hewson
PISCES GROUP
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Jeff Oughton
Chief Economist
NATIONAL AUSTRALIA BANK
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Joseph Capurso
Economist
COMMONWEALTH BANK OF AUSTRALIA
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Matthew Hassan
Senior Economist
WESTPAC
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9.50 Keynote Think-Tank: Sharing Insight On The Route To Straight - Through - Processing
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Phil Jenks
Chief Operating Officer - Mortgages
HBOS UK
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Patty Chen
Operational Customer Manaement & Technical Integration
FREDDIE MAC
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10.20 Case Study – How Quickly Would You Like The Loan Approved? – Meeting Customer Expectations For Faster
Decisions At Lower Cost, Pisces Group
11.00 Morning Tea
11.30 Panel Discussion: Exploring Limitations & Opportunites In Today’s Processing Environment
Gino Marra
Chief Executive Officer
CARRINGTON NATIONAL
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David White
Director Credit Services
AUSTRALIA FIRST MORTGAGE
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Iain Pepper
Vice President - Lending
LA TROBE FINANCIAL
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Kevin Matthews
Director of Commercial Lending
AUSTRALIAN FINANCE GROUP (AFG)
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12.00 Strengthening Your Operations Through Back Office Efficiences
James Sheffield
General Manager - Mortgage Wealth, Retail Banking Services
CBA
12.40 Agile Framework For Mortgages
Jay Jenkins
BPM Practice Lead
RENEWTEK
1.00 Lunch
2.00 Operational Risk & Compliance - Addressing The Critical Elements To Safeguard Your Organisation
Kieran McKenna
Head of Operational Risk, Retail Bank & Wealth Management
ST GEORGE
2.40 Partner Presentation, Salmat
3.10 Afternoon Tea
STREAM A: Technology Focus Exploring Process Opportunities and Innovation
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STREAM B: Strategic View Advancing Change and Stakeholder Interoperability
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3.40 Panel Discussion: Integrating Smaller Scale Solutions To Maintain A Presence And Survive In An Increasingly Competitive Market - The Non Bank Perspective
Margaret Romeo
Loans Director
TEACHERS CREDIT UNION
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David Westerman
National Sales Manager
STATE CUSTODIANS MORTGAGE COMPANY
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4.10 From Culture To Automation - Deciding Where Best To Invest For End To End Efficiency & Scale
Stuart Nielsen
Consumer Lending Product Manager
SUNCORP
4.50 Investing In Integrated Work Flow Mangement To Improve Productivity And Real-Time Information Exchange At Bettaway
Rocco Massaria
Managing Director
BETTAWAY HOME LOANS
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3.40 Panel Discussion: Building On The Broker-Lender Relationship To Improve The Quality Of Service
Mark Newton
Chief Operating Officer
MORTGAGE CHOICE
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John Flavell
Head of Broker Sales
NAB
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Huw Bough
General Manager, Broker Sales
WESTPAC
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Peter White
National President
FBAA
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4.10 Maintaining A Strong Industry Presence Despite Slowing Market Demand
Mark Turnbull
Managing Director
HORIZON FINANCIAL
4.50 Introducing Credit Risk As A Key Driver Of Your STP Processes
Philppe Jacquot
Senior Portfolio Manager - Mortgages Credit Intelligence
NAB
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5.30 Networking Drinks brought to you by NEXTGEN.NET
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[ Register Now]
· [ Next: Conference Day Two: Thursday, 26th February 2009 ]