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Mortgage Processing 2009
Exploiting STP to Realise Cost Efficiencies, Improve Customer Experience & Achieve Operational Excellence
February 24 - 27, 2009 · Dockside Convention Centre, Sydney, NSW


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Mortgage Processing 2009 Advisory Board

Saul Eslake
Chief Economist
ANZ

Saul Eslake is the Chief Economist at the Australian and New Zealand Banking Group (ANZ) and is a member of ANZ’s Group Asset and Liability Committee. Mr Eslake is also a Director of the University of Tasmania Foundation and Chair of the Tasmanian Arts Advisory Board. He serves on three Federal Government advisory panels – the Trade Policy Advisory Council, the Foreign Affairs Council and the Tourism Forecasting Committee.

David Beavis
Head of Mortgage Operations
ST GEORGE

David Beavis has 20 years experience in financial services. He was recently appointed as Head of Mortgage Operations at St.George Bank. In this role David is responsible for all home loan processing for the Retail Bank division of St.George, this includes credit decisioning for Broker initiated loans and the Banks specialist processing divisions for No Deposit, Low Doc and Foreign Currency Loans. Mortgage Operations has offices in Queensland, NSW, Victoria and South Australia. Prior to Mortgage Operations David held various project and management roles in Group Operations at St.George and prior to this worked in the Bank’s Group Strategy department where he played an active role in developing Operations Strategy for the Bank.

Ed Thian
Head of Marketing & Product
PEPPER HOME LOANS

As Pepper’s Head of Marketing & Product, Ed is responsible for Marketing strategy and execution. He is a multi-award winning marketer and has held senior marketing and general management roles in Australia, South East Asia and the US with some of the world’s most successful multinationals including Singapore Airlines and Western Union Financial Services where he was Country Manager for Australia.

Darren Rowbotham
Chief Operating Officer
HSBC AUSTRALIA

Darren has spent the last 18 years in various senior executive leadership roles with HSBC in Perth, Auckland, the regional head offi ce in Hong Kong, Macau, Guam, United Arab Emirates, India, Manila and China. His career has seen him spearhead key initiatives in the areas of mortgage processing, offshoring, designing new, enhanced systems and implementing these at various locations around the globe. Darren returned to HSBC in Australia in July 2008 to assume the role of Chief Operating Officer. Darren is married with 2 teenage children - and obviously enjoys travelling!

Anne Myers
Chief Operating Officer - Operations & Information Technology
ING DIRECT AUSTRALIA

Anne has over 25 years experience in financial services and information technology and has held senior roles at Advance Bank, St George Bank, Macquarie Bank and QBE Insurance. She has held both business and IT roles covering areas such as strategy and planning, business systems, application development, IT infrastructure and large scale project and programme management. She has held the CIO role at ING Direct since early 2005 and recently also took on responsibility for all its banking operations including all mortgage and deposit processing functions. ING Direct is Australia’s fastest growing bank and now has more than 1.2 million customers, more than $20billion in deposits and more than $31billion in mortgages.

Brad Clarke
Chief Operating Officer
NEWCASTLE PERMANENT BUILDING SOCIETY

Brad joined Newcastle Permanent in Sept 2007. In this role he is accountable for the delivery of Loans Processing, Banking Administration, IT, Project, HR, Property and Group Strategy. Brad’s prior roles have included senior management positions in Life and General Insurance (Promina and CommInsure), Banking, Funds Management and Management Consulting. He has worked in the financial services sector for over 15 years in roles in both Europe and Australia. Brad holds a B.Eng, Dip. Fin Serv. (FP) and an MBA.

Scott Barnett
Head of Consumer Mortgages, Product and Operations
WESTPAC

Scott is Head of Consumer Mortgage Operations at Westpac Banking Corporation and is accountable for the end-to-end processing of consumer mortgages from application to settlement. Based in Adelaide, this operation is provided by a combination of Westpac staff and an outsourced operation working seamlessly as one team. Scott joined Westpac with seven years experience in international management consulting, having worked with Arthur Andersen, KPMG and Bearing Point. Focussed on leading largescale system implementation and business transformation projects, Scott worked across Australia, Asia and Europe in the financial services, media and manufacturing industries.

Erik Fenna
Chief Executive Officer
LIXI

Erik holds an MBA (Advanced) from the University of Western Australia and a B.Sc. in Mathematics from the University of Alberta, Canada. He is also a member of the National Institute of Accountants. Erik has 8 years at a Senior Management level including Director of Market Services at NextGen, General Manager of IT at Australian Finance Group, Global Products Manager at ADI, plus 10 years software development experience.

Matthew Wood
Operations Development Manager
CITIBANK AUSTRALIA

Matthew has been with Citi in his current role for 18 months, fi rst establishing a team responsible for setting strategy and process reengineering across the retail banking operations, and then overseeing a major cards merger and acquisition program. Prior, Matthew was part of the leadership team responsible for the establishment of Macquarie Bank’s credit card business, and has also led large-scale initiatives for Citi spanning business process migration, platform integration and the development of new consumer banking products in the UK, Sweden and Italy.

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